Surgery Times

Practice Nurses

Our practice nurses are available for routine appointments throughout the day and these can be booked by telephoning the appointment line. They also specialise in asthma, diabetes, COPD, CHD and travel.

District Nurses, Health Visitors And Midwives

District Nurses
The district nursing team is based at Brendoncare. Weekdays (9.00am to 5.00pm)
Telephone 023 80247027 (answerphone activated when necessary)
Weekends, emergencies only (9.00am to 5.00pm via the out-of-hours service). 0300 300 2021
Visits are made to housebound patients for nursing care.

Twilight Nurses
Weekdays (6.00 to 10.00pm). 023 80267601
For urgent calls please call the surgery reception. 0844 477 8957 option 3

Health Visitors
The health visitors are based at Park Surgery. 023 8026 8253
They are available for advice on any concerns you may have about general health or development of your baby or pre-school child.
Clinics are held at St Francis Surgery on Tuesdays 9.00 - 11.30am.

Well Baby Clinics
Tuesday 9.00am - 12 noon, St Francis Surgery

Midwives (The Badger Team)
Telephone numbers at St Francis Surgery 023 8026 9978 or 01962 863535
Three midwives are based and work at St Francis Surgery. If you telephone them on 01962 863535, please ask the operator to “bleep” the duty Badger Team Midwife. Please give the operator your name, address and contact telephone number to enable the midwife to call you back.

Expectant mothers will have a named midwife who will be mainly responsible for their antenatal and postnatal care.

The midwives also work within a team of midwives from other surgeries in Chandlers Ford. They provide a range of services including antenatal classes, community midwife deliveries at home and in Winchester Maternity Unit, and also 24 hour “on-call” availability for care and advice.

Out Of Hours Arrangements

The Primary Care Trust has responsibility for the provision of all out-of-hours services. The current arrangements are provided when the surgery is closed (ie from 6.30pm to 8.00am on weekdays, throughout weekends and bank holidays). In the event of an urgent medical problem outside surgery opening hours, please telephone the out-of-hours service on 0300 300 2012. Please do not use this number for any other matter.

Emergencies

If there is a medical emergency at home that is life-threatening, please call an ambulance by telephoning 999. For other emergencies please telephone the surgery option 3 and speak to a receptionist. A doctor will contact you to assess the problem and the best way forward.
For housebound patients, visit requests can be made by telephoning the surgery between 8.00am and 6.30pm. We ask that requests for non-urgent emergency home visits are made before 10.00am.

Please call 0844 477 8957 option 4 or 5 to talk to a receptionist. You will be asked for some medical information at this time, which will help us to prioritise the visit.